EMC266 Volunteer Management 3/4 To: Emergency Communications Units - Information Bulletin To: Emergency Management Agencies via Internet and Radio By: Auxiliary Communications Service (ACS) of the California Governor's Office of Emergency Services EMC266 Volunteer Management 3/4 For release 12/4/00 (Continuation of an article by Paul Carlin, CA OES Coastal Region ACS Officer) Make no mistake, there are plenty of volunteer opportunities available to such men and women. How then, can an ACS type unit build a staff with the highest caliber professionals? By involving them in the decision-making process. By recognizing they have other commitments in their lives and, to the extent possible, accommodating these commitments. By making them an active part of all planning within the organization, and by allowing them to bring their unique skills to bear on organizational and operational issues. Doing this should not threaten anyone on the paid staff. The paid staff is the basis of all the authority in ACS. The unpaid staff/volunteers realize that in any activation, the paid staff liaison is the manager in-charge. The leadership within the ACS group is next, then the individual team member. The ACS should be goal oriented and when tasked to perform a mission, all of the teams' goals should be outlined. These individuals should be trained and ready to accept that mission. When any ACS team is dispatched to a disaster scene, paid staff should have the confidence that the mission will be accomplished. The paid staffs' confidence would be based on the ACS volunteers input during the planning process. An understanding of the mission goals and the capabilities of each participant would be evident to all. The unpaid staff/volunteer who is allowed to flourish and grow within the open ACS structure could complete that mission in a new and inventive manner. They would not be afraid to adjust and adapt in the field to overcome problems and make the mission a success." --- To subscribe to bulletins, use the subscription services web page at . If you don't have web access, just send an e-mail message to to subscribe or to unsubscribe - Submit suggestions, topics or comments on the bulletins to cary.mangum@macnexus.org or cary_mangum@oes.ca.gov Bulletins are on a Landline BBS: 916-262-0856 (graphical & standard\interface). EOM